by Dillon M (Posted Mon, 22 Feb 2016 13:42:46 GMT)
Hi Danielle,
Therefore, if you would like to install ArtCAM Express 2015 R2 on a new computer, you have two options:
(a) Request a new single-use activation code so that you can install ArtCAM Express 2015 R2 (Download Only) on your new computer.
(b) Upgrade to ArtCAM Express 2015 R2 (Boxed), so that you can use ArtCAM Express 2015 R2 on as many different computers as you like (provided the USB security-protection dongle is connected, and a PAF Licence file (*.paf) is installed).
If you choose to request a single-use activation code, you must be certain that you want to install ArtCAM Express 2015 R2 (Download Only) on your new computer. It is not possible for us to process multiple transfer requests from a single customer. This is because we advise all customers to ensure the software is installed on the computer on which they intend to use it before making their purchase.
The upgrade from ArtCAM Express 2015 R2 (Download Only) to ArtCAM Express 2015 R2 (Boxed) cannot be purchased through our Online Store; it must be processed manually by a Delcam Sales Representative. The price of upgrading from ArtCAM Express 2015 R2 (Download Only) to ArtCAM Express 2015 R2 (Boxed) is £30, plus shipping. This option would be more suitable if you want the freedom to move between different computers, as and when necessary. If you want to proceed, please confirm by email to online-support@artcam.com your contact number and suggest a time and date on which it would be convenient to contact you; a Delcam Sales Representative will contact you in order to complete the order.
Kind regards,
Dillon
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Hi Danielle,
daniscraftycrafts wrote:
Where will I stand with this now? If I replace my pc with the right spec will i be able to download and use the licence key i have or am i going to lose my money??
You can only use ArtCAM Express 2015 R2 (Download Only) on the computer from which the software was purchased through our Online Store, or activated using a supplied single-use code. Your ELF Licence file (WSC00729-01P.elf) is not compatible with any other computer.Therefore, if you would like to install ArtCAM Express 2015 R2 on a new computer, you have two options:
(a) Request a new single-use activation code so that you can install ArtCAM Express 2015 R2 (Download Only) on your new computer.
(b) Upgrade to ArtCAM Express 2015 R2 (Boxed), so that you can use ArtCAM Express 2015 R2 on as many different computers as you like (provided the USB security-protection dongle is connected, and a PAF Licence file (*.paf) is installed).
If you choose to request a single-use activation code, you must be certain that you want to install ArtCAM Express 2015 R2 (Download Only) on your new computer. It is not possible for us to process multiple transfer requests from a single customer. This is because we advise all customers to ensure the software is installed on the computer on which they intend to use it before making their purchase.
The upgrade from ArtCAM Express 2015 R2 (Download Only) to ArtCAM Express 2015 R2 (Boxed) cannot be purchased through our Online Store; it must be processed manually by a Delcam Sales Representative. The price of upgrading from ArtCAM Express 2015 R2 (Download Only) to ArtCAM Express 2015 R2 (Boxed) is £30, plus shipping. This option would be more suitable if you want the freedom to move between different computers, as and when necessary. If you want to proceed, please confirm by email to online-support@artcam.com your contact number and suggest a time and date on which it would be convenient to contact you; a Delcam Sales Representative will contact you in order to complete the order.
Kind regards,
Dillon
Read Main Topic